Years in the Industry: 5 years
Best Part of Your Job: Hearing back from customers with new systems about how much more comfortable their home is or how much money they are saving on utility bills
Favorite Product We Recommend: Carrier 19 SEER Inverter cooling system
Mitchell did an exceptional job of repairing my aging AC system at a very reasonable price. He was not pushy with selling a new system like most other companies in the past.
We are very thankful to have Mitchell servicing the HVAC for our two homes! He is very skilled knowledgable and kind.
Mitchell is great, consistent excellent service. Highly recommend.
We are grateful for the outstanding service provided by Bartlett. Especially we are grateful for the wonderful service provided by Mitchell, who is always so respectful and professional.
Mitchell is professional, knowledgeable, helpful, and pleasant
Mitchell gave his usual 5 star service today..! Superb service
Wonderful service and communication - did not rush and was very thorough and respectful.
Mitchell is amazing and very transparent with any repairs needed. Would recommend to anyone needing service.
Mitchell is the best, always professional and helps me understand what’s going on with our system. 5 stars all around
Punctual and professional, as always. Can’t say enough good things about Mitchell!!
Mitchell has serviced our systems for as long as I can remember, and while all of Bartlett’s technicians may be good, Mitchell is the reason that we continue our program with Bartlett after many years.
Service was excellent. Very professional
Love this company!
Tech was friendly, he explained everything in a way that was easy to understand. No complaints!
Thank you so much for the prompt service! Mitchell was fantastic.
Great experience as always! Also was right about checking my gas plan.
Always kind and professional
I enjoyed getting to converse and getting to know Mitchell better today from our previous visits. I look forward to continuing to have his service in our home. Prior to Mitchell, his dad always delivered wonderful customer service and now he is following in his dad‘s footsteps. He even embraced our dogs that were eager to meet him. I actually recommended you guys to my friend and from what I understand, you saved their family from carbon monoxide poisoning.
Very nice person, very personable, did a good job
Outstanding Service!
This is the second time I've had Mitchell troubleshoot one of my three systems. His knowledge and analytical abilities are on point. Not only did he quickly isolate the causes of poor cooling for the faulty unit but cleaned the compressor, which was filthy because my previous HVAC service provider clearly had not been cleaning. Its an old system, but after Mitch was finished repairing and cleaning, the system blew colder air that I've ever felt in the 5.5 years I've been living in this house. Fantastic!
Excellent! Great job and very polite!
Mitchell was very professional and super proficient.
Mitchell does a great job and provides very high quality customer service.
Such great service!! Mitchell was great at diagnosing the issue, filling me in on the causes, and then helping with the remedy! It was a cold Sunday night, temps were dropping and Mitchell came and fixed the issue and restored the warmth!
Mitchell did a great job inspecting another company's furnace installation. Walked me through all the issues and gave me good advice. Very thorough and great communicator!
Mitchell is dependable, knowledgeable, informative, professional, courteous and never disappoints in the quality of his work. And most importantly, my husband and I trust him and the company he works for. I will always use Bartlett for all my heating and A/C work and routine maintenance!!
Mitchell was on time and very pleasant.
Bartlett got Mitchell out to our house very quickly, which was incredible seeing as our house was freezing since our heater went out. Mitchell has been extremely helpful and responsive to getting our system fixed up. Highly recommend.
We are very happy with Bartlett service and that is especially because of the technician that has serviced us for several years, Mitchell. You’re lucky I’m retired or I would try to hire Mitchell away from you.
Mitchell and Bartlett are so professional. They provide great customer service and attention to detail. Very prompt and thorough with explanations.
Mitchell was professional, thorough and provided awesome customer service! He was able to get our heat up and running and provided additional details on the family membership to maintain our furnace/AC to perform their best year round. Definitely recommend Bartlett and thank you, Mitchell!
Great professional service by Mitchell.
Mitchell is a great person. Very though and thoughtful.
Very professional and knowledgeable!
Mitchell came to service our HVAC for our fall maintenance. He has worked on our unit since we arrived in Marietta. He is just wonderful - professional, capable, and very kind. He always does a great job for us and I feel very comfortable having him do the work for us. The staff is also very helpful and kind when I call in. Glad to have found Barlett and will keep using them.
Mitchell performed all the maintenance work and went over everything with me. He also made sure I was satisfied with a previous change I had requested for my system. Office staff is also very pleasant and professional. I’m very happy to have found Bartlett HVAC.
Mitchell was early! Ready to go, prepared and did a phenomenal job. He is very personable and spent time talking with me afterwards and answered all my questions. I have been using Bartlett for decades because they are a local family business that is able to attract and retain an excellent team!
I appreciate Mitchell's call to let me know he was on the way. He is knowledgable of his work and explained what he did. He is helpful and pleasant. Carol Jean Berry
I appreciated Mitchell, he was the first to point out several issues that had not been brought to my attention in the past. He provided a thorough explanation of what was going on.
Great doing business with y’all. Painless and easy.