Mitchell -- Technician

Thank you so much for the prompt service! Mitchell was fantastic.

Great experience as always! Also was right about checking my gas plan.

Always kind and professional

I enjoyed getting to converse and getting to know Mitchell better today from our previous visits. I look forward to continuing to have his service in our home. Prior to Mitchell, his dad always delivered wonderful customer service and now he is following in his dad‘s footsteps. He even embraced our dogs that were eager to meet him. I actually recommended you guys to my friend and from what I understand, you saved their family from carbon monoxide poisoning.

Very nice person, very personable, did a good job

Outstanding Service!

This is the second time I've had Mitchell troubleshoot one of my three systems. His knowledge and analytical abilities are on point. Not only did he quickly isolate the causes of poor cooling for the faulty unit but cleaned the compressor, which was filthy because my previous HVAC service provider clearly had not been cleaning. Its an old system, but after Mitch was finished repairing and cleaning, the system blew colder air that I've ever felt in the 5.5 years I've been living in this house. Fantastic!

Excellent! Great job and very polite!

Mitchell was very professional and super proficient.

Mitchell does a great job and provides very high quality customer service.

Such great service!! Mitchell was great at diagnosing the issue, filling me in on the causes, and then helping with the remedy! It was a cold Sunday night, temps were dropping and Mitchell came and fixed the issue and restored the warmth!

Mitchell did a great job inspecting another company's furnace installation. Walked me through all the issues and gave me good advice. Very thorough and great communicator!

Mitchell is dependable, knowledgeable, informative, professional, courteous and never disappoints in the quality of his work. And most importantly, my husband and I trust him and the company he works for. I will always use Bartlett for all my heating and A/C work and routine maintenance!!

Mitchell was on time and very pleasant.

Bartlett got Mitchell out to our house very quickly, which was incredible seeing as our house was freezing since our heater went out. Mitchell has been extremely helpful and responsive to getting our system fixed up. Highly recommend.

We are very happy with Bartlett service and that is especially because of the technician that has serviced us for several years, Mitchell. You’re lucky I’m retired or I would try to hire Mitchell away from you.

Mitchell and Bartlett are so professional. They provide great customer service and attention to detail. Very prompt and thorough with explanations.

Mitchell was professional, thorough and provided awesome customer service! He was able to get our heat up and running and provided additional details on the family membership to maintain our furnace/AC to perform their best year round. Definitely recommend Bartlett and thank you, Mitchell!

Great professional service by Mitchell.

Mitchell is a great person. Very though and thoughtful.

Very professional and knowledgeable!

Mitchell came to service our HVAC for our fall maintenance. He has worked on our unit since we arrived in Marietta. He is just wonderful - professional, capable, and very kind. He always does a great job for us and I feel very comfortable having him do the work for us. The staff is also very helpful and kind when I call in. Glad to have found Barlett and will keep using them.

Mitchell performed all the maintenance work and went over everything with me. He also made sure I was satisfied with a previous change I had requested for my system. Office staff is also very pleasant and professional. I’m very happy to have found Bartlett HVAC.

Mitchell was early! Ready to go, prepared and did a phenomenal job. He is very personable and spent time talking with me afterwards and answered all my questions. I have been using Bartlett for decades because they are a local family business that is able to attract and retain an excellent team!

I appreciate Mitchell's call to let me know he was on the way. He is knowledgable of his work and explained what he did. He is helpful and pleasant. Carol Jean Berry

I appreciated Mitchell, he was the first to point out several issues that had not been brought to my attention in the past. He provided a thorough explanation of what was going on.

Great doing business with y’all. Painless and easy.

Always happy to work with a company that is professional and respects my time! Bartlett has always done both. Wouldn’t go to anyone else for my HVAC needs.

Excellent, informative and timely.

Bartlett is simply the best. They treat you like family in every aspect, from scheduling, communication, and service. Mitchell always maintains my HVAC unit like it’s his own home. I cannot recommend them enough!

Mitchell did an amazing job getting our unit up and running along with cleaning all the dog hair that had accumulated in the unit.

He was very professional

The representative was thorough and informative. He explained everything he did and in detail.

I realized that my AC was not working in the morning and by early afternoon, the technician was here. Once he identified the problem, he explained it to me and had the equipment to repair it immediately. It was a great experience!

Mitchell & Bartlett are excellent!

Very professional.

We have been using Bartlett for years, with Mitchell performing our HVAC twice annually. I continue to be impressed and happy with our service. Thank you!

Mitchell is very professional . Very nice Gentleman.

Mitchell was on time and very professional. He was able to provide a new filter and completed the maintenance in a timely manner. I would highly recommend Bartlett Heating and Cooling.

We had a great experience - highly recommend.

Mitchell was very thorough, friendly, and polite. Took the time to explain what was needed and the issues. Look forward to him being our tech in the future. Based on this initial contact, would recommend to others.

Mitchell was very professional and explained to me everything he was doing. I hope to get him for my next maintenance visit.

Mitchell thoroughly checked out all my a/c units today. He did a terrific job and was very thorough checking out all systems.

Mitchell has serviced our HVAC system multiple time and is always great.