Joshua -- Technician

Josh was on time, did a great job, and answered all my questions. His service was truly professional and left me feeling confident that my system was in good shape.

Very satisfied with the service we received from Joshua. He checked our systems and did a very thorough inspection of both our systems. Highly recommend

Joshua was very friendly and knowledgeable. He did an awesome job and I would highly recommend him to anyone. He really knows what he is doing!

Great job done!

Will be utilizing this company going forward for any of my hvac needs. They are no only professional, but extremely knowledgeable.

Bartlett had a cancellation and actually came out a day ahead of time (at my request). Josh was very knowledgeable and explained everything that he found, and prioritized what needed to be done. Very happy with their service and I will use them again. Nice to find a Heating and Cooling company that is honest and reasonable.

Spent time checking out systems and cleaning and doing repairs

This is a brand new unit- so I’m surprised it’s having trouble already. Hopefully it’s not going down the same road as the last mini split.

Joshua was very knowledgable, patient when answering my questions, and was able to breakdown how components within an AC unit work in a way that was easy for me to understand. Thank you, Joshua!

Josh is very thorough and always has good recommendations from what is absolutely needed to system enhancements.

I signed an HVAC contract with Bartlett last fall. The service guy last fall did a good job, but I was less pleased with Barlett’s last service guy last month. He was helpful in explaining some things, but made several comments about things in my house and to me that I thought were inappropriate and unsettling. I will request a new HVAC service person from Barlett for my next 6 month HVAC appointment and hope this was just a less than acceptable one time experience with Bartlett.

Friendly, Honest, Great Quality !!

Friendly, professional and efficient

Thank You!

Arrived on time and quickly addressed the issue.

Josh is very pleasant, knowledgeable, and patient.

We greatly appreciate the quality service given by Joshua Ellis. He evaluated our air quality issue and told us preventive measures to eliminate any recurrences. He then installed appliances to further insure pure fresh air be circulated in our home. Our first experience with Bartlett Inc. was quite a success.

Bartlett Heating and Cooling customer service has always been very courteous and thorough in my experience. Josh did a great job repairing my air handler and double checked everything to make sure it was working correctly.

Great service as always

Everyone who works at Barlett is very friendly, efficient and fair. I have used them for over 3 years. Would recommend to friends and family!

Thank you so much Bartlett and Josh!! We love Bartlett service is always impeccable!

Joshua came for our spring AC maintenance appointment . This was not our first service appointment with Joshua since he had come by previously for other issues . He is very knowledgeable, thorough and knows his craft. He explains things very well and is very honest in regards to the necessity of the work to be done . I would definitely recommend him and Bartlett time and time again .

Joshua went above and beyond with our multiple residential systems. He is very respectful of our home, explained the services rendered (so I could understand) and the current condition of the systems. We greatly appreciate the way Barlett handles its business and especially its excellent customer service. We are very pleased we chose your company.

Bartlett was able to schedule Joshua to service an AC issue very quickly and returned within 2 days with the part to fix it. He explained why we likely had the problem and how to avoid it in the future.

thorough and kind

Fast response, fixed our HVAC issue with great service and with a reasonable price.

Joshua provided professional, prompt, thorough servicing of my HVAC equipment. Bartlett is conscience and customer focused. Highly recommend.

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Josh does a great job of explaining things, efficient, and on time