Terence -- Technician

Always a pleasure for Terence to come to our house. Very knowledgeable and has great character!!

A+ Service! 👍

I have had Bartlett for 6 yrs! Always provide the best service and technicians. Terrance is dedicated and always explains in detail the options.

Terence is always friendly, professional and detailed. He is a very good representative for Bartlett.

Always great service & so nice.

Terrence was polite, thorough and professional. He explained his recommendations clearly.

Terence quickly went through the system and only found one problem I am hoping his catch will keep me from a new compressor If so he is a keeper!

Does not get any better in all areas. Thank you very much .

Terence did an AMAZING job with my service call. He was on time, courteous and professional.

I also like the honesty of Bartlett employees. Everyone is friendly form the girls who make the appts to the technicians! Thanks

Top service advisors, very knowledgeable and thorough with all details.

Terence is the best service tech around. Bartlett is the best HVAC company. Highly recommend them to all who may need excellent service.

Always great work from Terence McDermott! Can’t go wrong with Bartlett Heating & Cooling!

Clearly communicated the work that needed to be done and the service was great!

Terrence, AS ALWAYS, was on time, friendly, efficient (and patient with my chatting). Has always answered questions and made recommendations for the HVAC maintenance. Thanks, Terrence!

Does a great job

He did a Great job and was very respectful!

Terence is always on time, professional and a pleasure to work with.

Very knowledgeable and professional

Excellent service!

Terrance always does a great job. We feel like we’re in good hands.

Terrance has been my guy for a long time and is very helpful and familiar with the house. Today I was essentially preoccupied all while Terrance was here. He handled himself with patience and professionalism.

always the professional! Couldn’t be nicer or do a better job

Terrence is the consummate service provider. He is personable, knowledgeable, professional — and just terrific!

Terrence is always professional, courteous, and very thorough in servicing my HVAC unit

Got my a/c to nice and chilly from a warm toast temp yesterday . Terence solved the mystery !

Terence is courteous and thorough. He cleans up behind himself (some haven't in the past!) and even is kind to my dogs who bark for his entire visit. He explains everything to me and sends details on any other services I ask about.

Terence was very knowledge, patient and answered all our questions. He had great communication throughout our repair and made sure we were aware of what he doing the whole time. He showed up on time and completed the work in a timely manner. Thank you!

Terrence is a pro and got me back up and running quickly.

Efficient & courteous!

Terrance is great and always does a wonderful job. Very thorough and patient when presented with questions.

Always a good experience with Terrance. He was even early for today’s appointment!

Terrance has alway’s been professional. I trust his opinion regarding my HVAC. I know that any work done on my units will be to code.

Terrance is literally the best - he's so helpful, flexible, works efficiently, explains everything. I'm so glad I started using Bartlett and that HE is my technician.

Good service. Helpful information

Terence and the Bartlett team are always a pleasure to work with.

Terence is always friendly and professional. I trust his expertise and knowledge, I always feel comfortable with his suggestions. He makes Bartlett the great company it is!

Very friendly and did a great job!

Had a great visit from Terrance today. He was not only very knowledgeable about my air conditioner and furnace repair, but very professional. Answered all my questions and spent time going over options with me. He offered the family plan which I decided to take due to his great customer service. Thank you for having an employee like him.

I love that in our 5 years of being a customer of Bartlett, we have gotten outstanding service every time!

Always enjoy working with Terrance. A+ service and experience.

Terence always does an excellent and thorough job servicing our HVAC units. He’s informative and knowledgeable.

Great service!