Bo -- Technician

Every year I trust Bartlett for all my heating and air conditioning needs and Bo is a primary reason I continue to use Bartlett. I had 2 new AC units installed this summer based in Bo’s recommendation and, as expected, the Bartlett team was great to work with.

Bo was great! He called in advance to let me know how far away he was. I let him know I would be on a call and with no hesitation said he would wait until it was done to review everything. I would love to have him as my tech every time moving forward! Customer service is everything these days and Bo was exceptional!

Always a pleasure.

Bo is professional, kind, knowledgeable, and prompt. He has taken excellent care of our Carrier unit - and of us - for years, and we are thankful for him and his work!

Bo impresses a professional, user friendly and polite technician. Sadly this is my last service visit as I am relocating after 24 years of superior service. I will make sure the new owner, still TBD, knows about Bartlett! Wishing Bo and the entire Bartlett team all the very best.

Nice hair!!!

Bo is such an incredible technician! He is very thorough and explains the work he is doing. He's courteous and professional. I would be very disappointed if Bo didn't service my units.

Bo is a personable and kind employee. He works hard at my house when he comes to check on things he is very professional.

Bo came out when he was scheduled and serviced my system. Highly recommend Bartlett.

Had Bo come out to look at our ac units as we were experiencing lackluster air flow and not the coldest air coming out. Bo was extremely personable and professional in his assessment. He looked at all three units and gave us a breakdown of the problems in layman terms. He was extremely pleasant to talk to and work with.

Bo is wonderful!! He is patient and thorough. He took care of our system and gave us some options for upcoming projects. I always appreciate his honesty and professionalism. Thank you!

Great Service! Extremely knowledgeable and was able to offer advice and solutions to our systems’ problems.

Bo is a fantastic HVAC technician -- always knowledgeable and takes his time in answering a homeowner's questions. I particularly appreciate the time he has taken to educate me on HVAC systems in general and how to maximize the efficiency of our system. I very much appreciate Bo's professionalism and Bartlett HVAC as a company.

Bo was extremely knowledgeable and took the time to explain what he was doing at each step. He performed a thorough inspection, and made sure everything was running efficiently. He also provided valuable tips on how to maintain the system between visits.

Very fast and thorough! Bo is such a professional! He had us up and running in no time! We are so thankful that he could make it out on a Friday evening! Awesome service, people, and prices!

Great service, very detailed

Bo came to my home last week to service my AC system. Right from our initial handshake and conversation I could see that he is a fine young man and a true gentleman. As he worked I had several questions and he took the time to explain details and provide professional insights. This man obviously knows exactly what he is doing and was glad to share his knowledge with me. He told me he would be my service tech on all future calls and that gave me a great feeling knowing my new HVAC system is in such competent hands. Speaking as a senior citizen, having Bartlett, with its top notch folks, great products and customer service in my corner means the world to me.

Bo always provides topnotch customer service. He is friendly, honey and professional. He is such an asset to Bartlett.

Bo is the absolute best!

Bo was very helpful and thorough. He is always a pleasure to be around and really listens to the customer.

Bo wants to take care of his customers. Kind and friendly. Knows what he’s doing and always does a great job. 👏🏼 Bravo Bo.

Bo went above and beyond the call of duty to get my system back up and running. Excellent service!!!

My fiancé and I are new home owners and came home to a hot house! We contacted Bartlett to come and check out our system. Bo was our technician! He really explained our system and gave us recommendations to make sure our system was performing at its best! He noticed we didn’t have a drain pan under the unit so explained an option to protect our equipment and home. Bo took the time to help us set up the app for the Ecobee thermostat and explained about the sensor and how it all works. When Bo completed his service, he said a blessing for our family and new home! Talk about going over and beyond!! We for sure will be a lifelong Bartlett customer! Thanks Bo! And thanks Bartlett!

Bo has been taking care of my units twice a year for the last 4-5 years and always does a fantastic job. I know I’m in good hands with Bo!

I can’t say enough how very grateful I am for Bo and Bartlett!. Bo is exceptional, he explains everything in a way I can understand. I trust his judgment and recommendations. Truly a good person and knows what he is doing.

Bo is outstanding, professional and courteous. I strongly recommend him to my friends and neighbors

Bo was very friendly and thorough.

Always a great experience with Bo.

Bo did an Excellent job from start to finish with the diagnosis to fixing on HVAC unit. I would highly recommend this company for all of your HVAC needs! Thank you so much

Bo was right to the point, very knowledgeable, and kind! Would recommend him to anyone!

My downstairs AC was not cooling properly. The service technician, Bo, came out and promptly fixed the issue. Bo was professional and very friendly. We had a damaged capacitor that was tripping the fuse. Would recommend Bo and Bartlett Heating and Cooling.

Bo provided a thorough maintenance inspection of our AC system and explained service options available to me.

Bo and the team at Bartlett are great to work with. They offer very good communication in terms of appointments and, most importantly, deliver great service at a fair price.

Had my best interest in mind. Solved the problem quickly and effectively.

When I first started with Bartlett, Gene was assigned to service my home. When Gene's territory changed a bit. I was disappointed. However, over the past few years, getting to know Bo has been great! He is amazing. Always kind and professional. I wish I could do this review 10 times for him!😂

Been using Bartlett for about 5 years. Love these folks. They are the kind of people you would want to do business with. The office staff are great and the service technicians are terrific. They are pleasant, knowledgeable, prompt and attentive. They don’t try to sell you.

We’ve been using the service for 8 years and had great experience with them. Professional, knowledgeable, clean, always on time. Our AC was out in the middle of hot summer last year, and they came and fixed it the same day, which was so critical. Great service, highly recommended!

I love Bartlett H & A because of workers like Bo who is just an overall good guy. Trustworthy, reliable, competent, loves his job and his family. I always recommend Bartlett!!

Bo did a fantastic job! He came out the same day I called and fixed the problem on my air conditioner. I was so impressed that I signed up for a service agreement with Bartlett so that they can take care of my system in the future.

So glad to have Bo as our tech. First it’s great to have the same person servicing the unit every time, because they really know it. Beau is knowledgeable, does a thorough job and keeps our best interest in mind. He is personable and very nice on top of his excellent technical skills. We feel peace of mind with him taking care of our heating/cooling system.

Bo performed my annual tuneup, flushed the lines, and cleaned the outdoor units. No upsells or pitches to replace equipment that currently works fine. Really great experience.

Bo and Bartlett have always provided excellent HVAC service at a fair price. I have used them for multiple residences, and in a variety of emergency and non emergency situations with my HVAC system and have always been consistently pleased with the services they have provided. I would never hesitate to recommend them to anyone who needs HVAC work done.

Professional and knowledgeable

Excellent service. I am very pleased 🙂

I would like to compliment Bo on the good work he did in servicing both my upstairs and downstairs units. In addition to the upstairs and downstairs units he found and evicted a chipmunk that had taken up residence in my upstairs compressor. It took a lot of patience to get rid of the chipmunk and shows that Bo went the extra mile to get the job done right

Bo’s great- pleasant & thorough!! Thank you