Joshua -- Technician

Excellent Service!!

Josh arrived on time andcc vs was very efficient during our bi-annual maintenance check up. He identified one potential long term issue and provided an estimate to solve it. He was thorough and friendly.

Excellent Service!!

Josh checked everything and replaced the furnace filter. Great service as always and everything is working fine!

Joshua was very patient showing me how to use the Next thermostat. I appreciated his thoroughness.

I feel i was talked up, purchasing something i did not really need.

Josh is great always very professional and explains everything clearly

Great job

Bartlett has been providing excellent service for my home since 1999. Very dependable and professional.

Josh is the best!

Great technician! Very personable and knowledgeable

He represented your company very well He deserves a raise

Great job Joshua. Thanks for taking such great care of our equipment.

Very knowledgeable technician.

Very communicative and reliable company. Josh has continued to be great for the 5 years we have had his services. He continues to do professional work, educate us, and give solid feedback. I appreciate his candor, attention to detail, along with his strong work ethic.

Knowledgeable, experienced , friendly, problem solver, customer focused, quality job!

Joshua was prompt and explained the new air purifier.

Josh was fantastic! Very knowledgeable, and patient with all of my questions. Speedy service was very appreciated. He explained the benefits of the annual Family Plan, and I bought in!

Joshua shows up on time, knows the machinery and gives clear answers. He is service oriented and professional.

Joshua took the time to thoroughly service my system, ensuring everything was in top working order. He patiently answered all my questions and provided valuable suggestions to help my system operate more efficiently. I truly appreciate his professionalism, knowledge, and dedication to customer satisfaction.

Always great service!

Josh was great!

Josh was extremely knowledgeable and professional. He called when he was in route, providing an accurate ETA. Josh quickly identified the problem with the furnace blower, checked on the availability of the part needed, and promptly gave an cost estimate. He also presented, with no pressure, the alternative of replacing the unit and an approximate cost. Although the part needs to be replaced, resulting in no heat for a couple of days, he took the time to try and ward off the chill in the house. I have used Bartlett for my HVAC service for the past several years and have consistently been impressed with their service. I have always been pleased with their professionalism.

Joshua is knowledgeable, professional and patient as he helped me to understand how to maintain the system.

My furnace had issues when it was 20degrees outside. Had to cut the furnace off overnight. Josh came and got things back up and running quickly and was informative on the issues. Very helpful. Highly recommend this company.

Josh did an excellent job as always with our winter start up. It’s great to have someone that knows our system and home.

Josh did a great job answering all of our questions during the first service of our unit.

Knowledge, professional and personable. Great service!

Communicated the issue well, provided well thought out plan to fix.

I was impressed with Mr. josh's knowledge of both the A/C and my hot water system. The initial call was that I have had water coming from a pipe onto my patio and Mr. Josh immediately told me the wateri is not from the A/C but from my water heater; he checked and the water was on extremely high too high in temperature whice can be the cause of water leaking from the pipe. Eventually if the water continues to leak I will have to call a plumber. I was impressed with his expertise. Also a very polite gentleman.

He took his time and was very knowledgeable about the job.

Bartlett and Josh always responsive and proactive to keep my ac/heat working. I would purchase from them again. Like that it is an independent company.

Joshua is always great!

We've been working with Bartlett on our 3 story home for years now and been very satisfied from day one. They are extremely professional, polite, and transparent.

Joshua does a fine job