Joshua -- Technician

Josh was extremely knowledgeable and professional. He called when he was in route, providing an accurate ETA. Josh quickly identified the problem with the furnace blower, checked on the availability of the part needed, and promptly gave an cost estimate. He also presented, with no pressure, the alternative of replacing the unit and an approximate cost. Although the part needs to be replaced, resulting in no heat for a couple of days, he took the time to try and ward off the chill in the house. I have used Bartlett for my HVAC service for the past several years and have consistently been impressed with their service. I have always been pleased with their professionalism.

Joshua is knowledgeable, professional and patient as he helped me to understand how to maintain the system.

My furnace had issues when it was 20degrees outside. Had to cut the furnace off overnight. Josh came and got things back up and running quickly and was informative on the issues. Very helpful. Highly recommend this company.

Josh did an excellent job as always with our winter start up. It’s great to have someone that knows our system and home.

Josh did a great job answering all of our questions during the first service of our unit.

Knowledge, professional and personable. Great service!

Communicated the issue well, provided well thought out plan to fix.

I was impressed with Mr. josh's knowledge of both the A/C and my hot water system. The initial call was that I have had water coming from a pipe onto my patio and Mr. Josh immediately told me the wateri is not from the A/C but from my water heater; he checked and the water was on extremely high too high in temperature whice can be the cause of water leaking from the pipe. Eventually if the water continues to leak I will have to call a plumber. I was impressed with his expertise. Also a very polite gentleman.

He took his time and was very knowledgeable about the job.

Bartlett and Josh always responsive and proactive to keep my ac/heat working. I would purchase from them again. Like that it is an independent company.

Joshua is always great!

We've been working with Bartlett on our 3 story home for years now and been very satisfied from day one. They are extremely professional, polite, and transparent.

Joshua does a fine job

Joshua was very knowledge and worked quickly

Thorough inspection of all of our systems! Thanks!

Joshua provided great service!

Josh is an excellent gentleman. We really enjoyed being together and having the work done. The house is warm again thank you thank you Bartlet.

Joshua Is always on time, polite and asks if I have any questions or concerns before he leaves.

Josh is very knowledgeable and helpful

as always, Josh is the best! Always on time, very professional, very knowledgeable friendly service as always

Loved the fact that Bartlett’s is helping needy little animals. Also appreciated the discount for contributing. As a cat parent I am a Big believer of helping animals!

The only HVAC company we’d trust! Joshua and the Bartlett team keeps us up to date with all our HVAC needs. He never rushes through an appointment and goes above and beyond to make sure things are operating properly while also ensuring i fully understand any changes. Thank you for being so friendly and knowledgeable!

Josh is an excellent technician who I request For my visits. I feel I have gotten great service when he has been here. You should feel very fortunate to have him on your team.

great service every time

Joshua was extremely professional, walked me through everything and was a wealth of knowledge.

Josh has serviced our systems for a while now and always a pleasure and does thorough work.

Josh and the whole crew at Bartlett are great! I really like a family owned business!

Josh was excellent!! He not only answered but welcomed all of my questions, and helped me understand how everything works. Highly recommend!!!

Outstanding service!

Always knowledgeable and pleasant! Had him fix things others couldn't. Always ask for Josh

Joshua was able to come out to assist me in a very short notice! He was able to help point out all the areas I need to fix that the previous owner did not, resulting in gas leaks and a not up to par water heater setup, he also recommended a dehumidifier and is having someone come out and give a consultation on fixing my duct work, overall great customer service and nicely priced. Will call again!

I'm sure you did an excellent job! However, I understand the tenant was NOT there. Thank you for your service.